🚨 Urgent Winter Storm Update 🚨

 
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〜 Community Information 〜



If you still have no power please call 211 or 311 for warming center information. Also information for the City of Richardson is located at www.cor.net/winterweather

We have not had power to get any updates out to our neighbors and have had little information provided to us.  There was a water main break at Grove and Melody, please be careful for refreezing tonight.  Please seek shelter with a friend or relative if possible and stay safe. All the information we have is provided below:

If you have Spectrum internet this is the infomation we have been provided:



Spectrum Alert: Service Restoration Update

Dear Spectrum Customer,

As the severe winter conditions continue, we realize that your service remains interrupted. Please know that our technicians will begin restoration as soon as conditions safely allow.



In many areas, power has yet to be restored, or commercial power providers have shut off electricity as a safety measure.


It's possible that while your address may have electricity, the equipment that delivers service to you may be located in a blackout area. Thank you for your continued patience.


To help you stay connected, Spectrum TV customers can enjoy many programming options by downloading our Spectrum TV App. Spectrum Internet customers can access WiFi hotspots nationwide. Find one near you.


Get outage information and other helpful resources at Spectrum.net/stormcenter.

 

Spectrum Customer Support Team



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We never want to inundate you with emails but the HTNA Board felt this was pertinent information to send out to all residents.  Please forward or share this email with neighbors that might not get our emails.  
-Thanks HTNA Board


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